BB-SU-001 · v0.1.0 · Ops
Support Desk
Tickets in. Cited drafts out. You still send.
- Who installs
- A support or success person who wants first drafts from the help center.
- What it is
- A finished Grok Bot you add in one click. Ticket drafts and KB gaps. Agent still sends.
- What it is not
- Not a prompt pack. Not an official xAI product. Not a bot that sends, pays, or publishes on its own.
- Needs
- Grok Bot app and an eligible plan. Add to Grok Bot finishes in the app. Grok Bot is included with paid Cursor plans, and you can link a SuperGrok, SuperGrok Plus, or SuperGrok Heavy subscription.
What's inside
- Named job: Support Desk
- Output: TICKET REVIEW sheet
- Never-do and human gate
- Saved skill: draft from KB, with failure cases
- First-run that cannot email, buy, or post
- Profile, skill, and setup sheets as Markdown